Shipping Policy

 

MyNativity ships all orders via UPS or FedEx. You will receive an email update with your tracking number once your order has shipped.

Processing and Delivery Times:

All orders are processed within 1-3 business days. Standard shipping transit typically takes between 3-5 business days for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide shipping delays such as those caused by holiday volumes or inclement weather may impact your estimated delivery date.

Tracking Your Order:

Once your order has shipped, you will receive an email with a tracking number to track your order via UPS or FedEx. Once you receive your tracking number, please allow up to 24 hours for the tracking to update.      

Contact Us:

If you have any questions or concerns regarding your order, feel free to contact us at jenn@mynativity.com or 408-227-5365. We are available M-F 8am-5pm PST. We sometimes check email during our closed hours so don’t hesitate to reach out with questions at any time.